Cellar Door Manager

Stephen Pannell Wines
60 Olivers Rd
McLaren Vale, SA 5171
08 8323 8000 (Main Phone)
Job Start Date
Application Closing Date
Manages Others
Experience Required
Employment Type
Work Schedule
Full Time - Permanent
Light Domestic Travel
Job Description
We're looking for a dynamic Cellar Door Manager. Someone that prides themselves on delivering the ultimate food and wine experiences, and has excellent wine knowledge.

As one of Australia's premier small producers, our brand is well established with many highly acclaimed wines. Our cellar door is just over 2 years young and is one of the most visited in McLaren Vale. It's time for someone to step in and take it to the next level. Collectively we have lots of ideas, we need someone to work through these ideas (and their own), and then execute them.

This is a dynamic role, and will evolve with the business. Availability on weekends is a necessity.

Job Requirements

You will have the following:

- previous experience managing a team in hospitality or wine
- good knowledge of food service
- excellent wine knowledge
- sound computer skills, including POS
- the most outstanding people and customer service skills
- inspiring leadership qualities

It would be desirable if you had:

- an understanding of the ins and outs of selling wine and wine experiences
- knowledge of winemaking processes
- an current RSA certification
- RP badge
- event management experience, be it on a small or large scale

Day-to-day responsibilities will include:

- cellar door wine and wine club sales
- hosting VIPs for tastings
- managing the cellar door team, whilst keeping a close eye on key performance indicators set
- managing costs, staffing levels, rostering, and reporting (including forecasting and budgeting)
- overseeing staff training in the following areas; POS, customer service, wine knowledge, and food / wine experiences
- developing new opportunities to increase visitation, be it through cellar door traffic, functions, or corporate events
- working closely with Sales & Marketing to drive database growth, wine sales, club sales and create unique offerings at cellar door
- working closely with the food service team to execute food and wine tasting events
- managing the customer funnel, from order placement to delivery

This role may very well suit someone that is currently overseeing a restaurant or event venue, but is after a lifestyle change.

Applicants must have Australian citizenship/residency or a valid Australian work permit.

Salary will be negotiated based on experience.

Applications will be handled under strict confidentiality.

Employer Contact Information
Stephen Pannell Wines
60 Olivers Rd
McLaren Vale SA 5171
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Highly awarded producer in McLaren Vale.

2015 Australian Winemaker of the Year
2015 McLaren Vale Bushing King
2014 Jimmy Watson Winner

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