Cellar Door Manager

Two Hands Wines
273 Neldner Road
Marananga, SA 5355
08 8568 7900 (Main Phone)
Manages Others
Experience Required
Degree Required
Employment Type
Work Schedule
Full Time - Permanent
Job Description
Working for an innovative and award winning winery, this role is responsible for managing the day to day running of all aspects of Cellar Door, supporting the team in their development and co-ordinating external Events as well as supporting the delivery of our Vineyard Experiences.

Job Requirements
This hands-on position will be accountable for overall Cellar Door sales, monthly sign up budgets for mailing list and new Wine Club members, as well as developing & delivering a strategy to optimise visitor numbers to the Cellar Door. Analysis of statistics and communication to Management on daily & weekly sales is a key aspect of this role, and developing action plans as a result, in order for the company to achieve its strategic objectives.

The Cellar Door Manager will represent Two Hands Wines as a Brand Ambassador and be the face of the Company to the general public. A passion for exemplary customer service is imperative; to deliver an experience that exceeds all expectations.

This role also requires the management of housekeeping and presentation standards in Cellar Door at all times as well as efficient and accurate stock management. Timeliness, attention to detail and organisation, and a strong sense of initiative are critical components of this role as well as a commitment to consistently deliver the highest level of customer service at all time.

Working in a small team, you will support and develop the team to ensure that each member is reaching their full potential in the role.

The opportunity would appeal to a personable individual with experience managing a Cellar Door, and who has an existing wine product knowledge as well as knowledge of the industry as a whole. This person will show a commitment to drive the Cellar Door team to achieve budgets and contribute to the overall goals at Two Hands Wines.

Experience using CRM software is preferable, and Microsoft Office and excellent interpersonal and communication verbal and written skills are necessary.

Applicants must have Australian citizenship/residency or a valid existing Australian work visa.

Please forward a copy of your CV and cover letter via email using the 'APPLY FOR JOB’ link above.

Employer Contact Information
Two Hands Wines
273 Neldner Road
Marananga SA 5355
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