Cellar Door Attendant - Casual - Cape Mentelle Vineyard

Cape Mentelle Vineyards
331 Wallcliffe Road
Margaret River, WA 6285
Australia
Manages Others
No
Experience Required
Yes
Qualifications Required
No
Employment Type
Contract
Work Schedule
Part Time - Casual
Travel
No Travel
Job Description
Cape Mentelle Vineyard is proud to be one of Margaret River’s founding wineries. Our winery has pioneered many of the region’s renowned wine styles and today is a benchmark for the quality of the region’s wines. We aim to produce wines that capture a unique sense of place in every bottle. These characteristics are defined by our pristine coastal location, unique soils and 50 years of viticultural history.
We’re looking for enthusiastic new staff to bring their wine knowledge and exceptional customer service ability to create memorable experiences for our guests. In this role you will have the opportunity to build an intimate knowledge of our wines and winemaking process and use this knowledge to lead our guests on engaging tours of the winery and generate sales from positive customer experiences.

In this role, you will be responsible to:
• Welcome all guests to the cellar door, offering an exceptional service at all times whilst demonstrating intimate knowledge of Cape Mentelle wines;
• Lead engaging tours for the ‘behind the scenes’ tour & tasting;
• Assume responsibility for the delivery of exceptional customer service to all visitors at all times;
• Sell the wine club offers to visitors and recruit new members;
• Consistently seek opportunities to increase the overall experience for visitors;
• Process the sale of wine merchandise and gift vouchers;
• Assist the Cellar Door Supervisor in the support of tours including administrative requirements and any ongoing improvements to the customer’s tour experience;
• Ensure the tasting room and back office is clean and presentable at all times, including actions on the weekly cleaning roster;

Job Requirements
In order to succeed in this position, you will currently be located in Western Australia/ Australia and have:
• A current RSA certificate;
• Prior knowledge of best practices in service and food/wine;
• A passion for creating engaging experiences with customers;
• Exceptional ability to provide memorable service;
• A high standard of personal presentation;
• High energy and a positive attitude;
This is a casual position for approximatively 20 hours per week, every Mondays and Tuesdays, occasional Saturday and other additional days depending on business needs.

If you are interested to apply, please visit:
https://apply.workable.com/cape-mentelle-vineyards-1/j/CE6B8BC3B3/

or use the 'APPLY FOR JOB’ link above.

Map
Address
Employer Contact Information
Cape Mentelle Vineyards
331 Wallcliffe Road
Margaret River WA 6285
Australia
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Cape Mentelle Vineyards is proud to be one of Margaret River’s ‘founding three’ wineries. Our winery has pioneered many of the region’s renowned wine styles and today is a benchmark for the quality of the region’s wines. We aim to produce wines that capture a unique sense of place in every bottle. These characteristics are defined by our pristine coastal location, unique soils and 50 years of viticultural history.

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