Cellar Door Manager - Two Hands Wines
Two Hands Wines
273 Neldner Road
Marananga, SA 5352
Australia
Application Closing Date
30/09/2024
Qualifications Required
Yes
Work Schedule
Full Time - Permanent
Travel
Light Domestic Travel
Job Description
About us
Two Hands Wines has been at the forefront of the Australian wine industry since 1999. Producing world-class wines with a global reputation and a love of all things Shiraz, Two Hands has built a reputation for excellence. An exciting opportunity now exists to join our team as Cellar Door Manager, based in Marananga, Barossa Valley. Reporting to the DTC Manager you will demonstrate your passion for wine and excellent customer service, leading a small passionate team with a drive to achieve & exceed sales targets, whilst ensuring all visitors have an amazing guest experience.
As Two Hands Wines Cellar Door Manager you will be responsible for the following:
- Maximising the Cellar Door sales team’s potential, crafting sales processes and strategy whilst maintaining a high level of customer service
- Customer acquisition and revenue growth targets in line with budget and KPI’s
- Working with the DTC Manager to implement strategic sales plans that maintain and expands THW’s customer base and ensures it strong presence in the Barossa tourism industry
- Grow Wine Club membership from Cellar Door visitors in line with KPI’s and goals set by DTC Manager
- Manage recruiting, rostering and objective setting for Cellar Door Ambassador’s
- Hosting of Guests during vineyard experience tours.
- Act as an ambassador and convey the message and ethos of Two Hands to visitors at Cellar Door, within the Barossa community and at consumer events.
- Some local and interstate travel may be required.
Benefits
• Structured and supportive team environment
• Generous wine allowance
• Staff discounts
• Work with a small, passionate team
Job Requirements
- Successful previous experience in a similar role across the wine or hospitality industries, consistently meeting or exceeding targets.
- Demonstrated ability to communicate, present and influence credibly and effectively.
- Proven ability to drive the sales process from plan to close.
- Excellent mentoring, coaching and people management skills.
- Be tech-savvy and experienced in CRM management.
- WSET Level 2
Applicants must have Australian citizenship/residency or a valid existing Australian work visa.
Please forward a copy of your CV and cover letter via email using the 'APPLY FOR JOB’ link above.
Employer Contact Information
Two Hands Wines
273 Neldner Road
Marananga
SA
5352
Australia
Driven by a passion for quality, Two Hands aims to highlight the nuances of fruit expression of the Shiraz varietal from six prized and diverse wine growing regions across South Australia and Victoria. The name Two Hands is inspired by the personal, artisanal and ‘hands-on’ approach to the craft of wine growing taken by Michael Twelftree and his team.