Cellar Door Manager (Mudgee) - Robert Oatley Vineyards

Robert Oatley Vineyards
845 Henry Lawson Drive
Mudgee, NSW 2850
Australia
02 94330487 (Main Phone)
Application Closing Date
24/03/2021
Manages Others
Yes
Experience Required
Yes
Pay
From $70,000 To $79,999
Per Year    
Employment Type
Employee
Work Schedule
Full Time - Permanent
Travel
Light Domestic Travel
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Job Description
Established in 1858 and surrounded by picturesque vines and gum trees on the banks of Eurunderee Creek, the Cellar Door, 'Craigmoor', is Mudgee's oldest winery and vineyard.

Situated just 5 minutes’ drive from the centre of town, the property features picnic grounds around the Craigmoor Cricket Oval, the historic Craigmoor Winery and within it, our cellar door and tasting room, wine museum and art gallery featuring the works of talented local artist, Georgia Mansur.

To join our team, Robert Oatley Vineyards is looking for an experienced and dynamic Cellar Door Manager for our Craigmoor Wines Tasting Room & Cellars located in Mudgee.
Our cellar door is a vital part of our winemaking business with a major focus on customer service, retail sales, our wine club and the experience our guests will take away with them.

The successful applicant will have strong sales, marketing and administration experience, and exceptional organisational ability, have a friendly and outgoing personality and have proven success in generating direct to consumer sales and managing a busy cellar door and/or retail sales outlet.

Reporting to the Sales & Marketing Director and part of the retail sales team, this is a senior role at the cellar door in Mudgee. The role is full time and requires some preparedness to work flexible hours, including weekends and after hours, as required.
Job Requirements
The Cellar Door Manager will be responsible for but not limited to:
• Complete budget setting, delivery and P&L responsibility
• Actively manage and grow our cellar door operations
• Drive initiates to continue sale growth in the cellar door
• Wine sales, onsite and online
• Daily end of day reports and weekly reporting
• Labour management and human resource management
• Operations, logistics, stock management and resourcing
• Strategy and systems –point of sale, Now Book It & functions
• Promote and drive a high performance culture based on exceptional customer service and optimising sale results
• Daily leadership of the cellar door team
• Motivate and inspire the team to consistently deliver exceptional customer experiences and achieve daily goals
• Manage and maintain the daily presentation of the Cellar Door to meet the business standards
• Delivery of wine tastings to individuals, groups, and trade visitors
• Daily set up and pack down of the cellar door or event operations
• Cellar Door functions onsite and in the local community
• Attend to finance, administration and policy and procedure tasks

This is a hands on role and the successful applicant will be expected to lead by example in retail sales as well as attend to all management, administration, strategic and reporting requirements of the role.

The ideal Cellar Door Manager’s skills and experience include:
• Experience as a food and/or beverage team leader or supervisor within the hospitality or wine industries
• Previous success in managing and leading a team, demonstrating a pro-active and dynamic leadership style
• A passion for wine and a strong desire to share your enthusiasm with customers and staff
• Wine knowledge
• An engaging personality and warmth that customers and staff gravitate towards.
• Organised attention to detail and a "can do" attitude.
• E-commerce, POS, Now Book it (or equivalent) and Microsoft Office applications
• Weekend and public holiday availability required.

Applicants must have Australian citizenship/residency or a valid existing Australian work visa

Please forward a copy of your CV and cover letter via email using the 'APPLY FOR JOB’ link above.

Map
Address
Employer Contact Information
Robert Oatley Vineyards
845 Henry Lawson Drive
Mudgee NSW 2850
Australia
Robert Oatley Vineyards is owned by the Oatley winemaking dynasty, founded upon a four-decade passion for grape growing, winemaking and marketing - the combination of which has seen the Oatley family rise to the top of the Australian winemaking scene.
Over forty years of nurturing grapevines and making wine has taught the Oatley family many lessons. Site selection is paramount, that 'sense of place', as where you choose to grow your grapes is vital to both style and quality. The Oatley approach is to overlay this philosophy with an outstanding team of grape growers and wine makers, using the best possible equipment, to allow them every chance of producing a winner.

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