Business Development Executive - Equipment Sales - Della Toffola Pacific

Cellar Door Sales Ambassador - Two Hands Wines

Two Hands Wines
273 Neldner Road
Marananga, SA 5352
08 8568 7900 (Main Phone)
Job Start Date
Experience Required
Degree Required
Employment Type
Work Schedule
Part Time - Casual
No Travel
Job Description
Job Description:

Our Cellar Door Sales Ambassador assists with the day to day running of the Cellar Door, with responsibility for the effective delivery of wine knowledge, product and excellence in service through all customer interactions. We aim to provide each of our guest to best possible experience during their visit of the Barossa Valley.

Roles & Responsibilities

• Achieve Wine Club, Mailing List and Over the Counter sales to agreed KPI’s
• Assist in the opening and closing procedures on a daily basis
• Achieve sales through the use of POS and Exonet software programs
• Ability to use Windows, Outlook, Word & Excel
• Provide exemplary customer service in regards to pouring and presenting wines as well as having excellent, wine knowledge
• Communicate Two Hands brand message clearly at all times
• Ensure all areas are clean and orderly
• Follow all Cellar Door policies and procedures
• Record, restock and maintain Cellar Door inventory
• Ensure both customers and Two Hands needs are met at all times
• Communicate with the management on a regular basis regarding tasting room management and/or issues
• Represent Two Hands Wines and its products &experiences at every available opportunity
• Provide feedback from internal & external customers on promotional activities
• Assist where required with the preparation of public and private events
• Maintain Workplace Health & safety and HACCP regulations

Job Requirements
• A passion for wine and an ability to share this with customers and staff
• Strong communication skills with both customers and staff
• Ability to work both autonomously and in a team environment
• Demonstrate appropriate leadership as required
• Communicate effectively with staff and customers to resolve issues
• Experience in customer relationship management
• Analytical / problem-solving skills
• Excellent communication skills & phone manner
• Proficiency in Mandarin will be a clear plus

Applicants must have Australian citizenship/residency or a valid existing Australian work visa

Please forward a copy of your CV and cover letter via email using the 'APPLY FOR JOB’ link above.

Employer Contact Information
Two Hands Wines
273 Neldner Road
Marananga SA 5352
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Two Hands Wines is one of the most exciting winery crushing an incredible variety of grapes from highly acclaimed Shiraz and Cabernet through to Riesling, Chardonnay and Grenache, making wines from 6 different regions. Our motto “Quality without compromise” applies to every single step of our business and drives all our decision.

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