Cellar Door Sales Ambassador - Two Hands Wines
Two Hands Wines
273 Neldner Road
Marananga, SA 5352
Australia
08 8568 7900
(Main Phone)
Application Closing Date
27/09/2024
Experience Required
Preferred
Qualifications Required
No
Work Schedule
Part Time - Casual
Job Description
Our Cellar Door Sales Ambassador assists with the day to day running of the Cellar Door, with responsibility for the effective delivery of wine knowledge, product and excellence in service through all customer interactions. We aim to provide each of our guests the best possible experience during their visit.
Roles & Responsibilities
• Assist in the opening and closing procedures on a daily basis
• Ability to use Windows, Outlook, Word & Excel
• Provide exemplary customer service
• Communicate Two Hands brand message clearly at all times
• Ensure all areas are clean and orderly
• Follow all Cellar Door policies and procedures
• Record, restock and maintain Cellar Door inventory
• Ensure both customers and Two Hands needs are met at all times
• Communicate with the management on a regular basis regarding tasting room management and/or issues
• Represent Two Hands Wines and its products & experiences at every available opportunity
• Assist where required with the preparation of public and private events
• Maintain Workplace Health & safety and HACCP regulations
Weekend work is required with full penalty rates
Job Requirements
• A passion for wine and an ability to share this with customers and staff
• Strong communication skills with both customers and staff
• Ability to work both autonomously and in a team environment
• Communicate effectively with staff and customers to resolve issues
• Experience in customer relationship management
• Analytical / problem-solving skills
• Excellent communication skills & phone manner
Applicants must have Australian citizenship/residency or a valid existing Australian work visa
Please forward a copy of your CV and cover letter via email using the 'APPLY FOR JOB’ link above.
Employer Contact Information
Two Hands Wines
273 Neldner Road
Marananga
SA
5352
Australia
Driven by a passion for quality, Two Hands aims to highlight the nuances of fruit expression of the Shiraz varietal from six prized and diverse wine growing regions across South Australia and Victoria. The name Two Hands is inspired by the personal, artisanal and ‘hands-on’ approach to the craft of wine growing taken by Michael Twelftree and his team.